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New to BAS World
Who is BAS World?
Can I sell my vehicle on basworld.com?
Yes. And even better: we take the hassle out of vehicle trading and make it as easy as possible for you. Let us explain how and explore our selling solutions.
Do I need an account?
Discover the possibilities of BAS World and create my account.
How can I buy a vehicle on basworld.com?
Discover our stock More on how to buy
Using the platform
What can I do when I have issues with my account?
What happens when I mark a vehicle as a favourite?
Will you send me an update if new vehicles become available that match my Saved Search criteria?
How many vehicles can I add to my favourites?
Can I buy a vehicle located in another country?
Please note that different rules may apply to the import of a vehicle from one country to another. It is also important that you have verified all applicable customs fees and taxes. We recommend that you always seek advice from your local registration authority and customs office.
What will happen after I placed my order?
What is “Saved Search”?
I have questions about a specific vehicle, who can I turn to?
Is my information safe on BAS World?
Yes, it is. We store all data securely and in compliance with EU laws and regulations. In particular with the General Data Protection Regulation (GDPR). Read our privacy statement here.
Vehicle condition
Are all vehicles on basworld.com checked thoroughly?
Can I see the vehicle in real life?
Can I trust the mileage on the vehicle and the advertisement?
The vehicle delivered does not match the specifications of the vehicle as listed on BAS World. What should I do now?
Can I ask for additional photo’s, video’s or information?
Documents
What documents should I bring with me while picking up my vehicle?
How do I know I can register the vehicle in my country?
Payment & Warranty
Does BAS World offer a warranty after purchasing a vehicle or machine?
If the product delivered does not correspond to the advertisement, please contact BAS World within 48 hours. Your claim, its impact, and its value will be assessed by our specialist. If the impact or value of the deviation from the advertisement is significant, we will work with the supplier to find an appropriate solution.
BAS World cannot guarantee all possible defects that may not be visually detectable during inspection. Below are some possible solutions for claims that have been approved after assessment by our specialist:
- 1. (Free) Return of the product
- 2. Financial compensation
- 3. Delivery of parts
*You can still contact us after 48 hours, but the chance of compensation or an appropriate solution decreases as the product may have been used by the buyer after delivery.
Is my payment secure?
Only then is the money transferred to the seller. This automatically ensures secure transaction for both buyer and seller.
Who pays the bank charges for a manual bank transfer?
Can I pay for the vehicle after it has been delivered?
When will I get my VAT deposit back?
Where can I find the final invoice?
Who send me the final invoice?
What happens to my deposit if I cancel the order?
What do I include in the payment reference?
What is BAS World's bank account number?
- IBAN: NL93RABO0160816718
- Account number: 160816718
- Swift-code: RABONL2U
I would like to finance my vehicle. How can I do this?
What payment options are available?
- Ideal
- Visa
- Mastercard
- Maestro
- Bancontact
- Belfius
- CBC/KBC
- Giropay
- Manual bank transfer