How can we help you?

Or find you answer in the Glossary.

  • New to BAS World
  • Using the platform
  • Vehicle condition
  • Payment & Warranty
  • Delivery
  • Documents
  • Safe deal
  • Responsibility
  • Payment & invoicing

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New to BAS World

After entering your account number on the settings page of your BAS World account, you must transfer € 0.01 to the BAS World account number. Below you will find the bank information of BAS World.
Payment details:
Beneficiary name: Bas Trucks B.V.
IBAN number: NL93RABO0160816718
Account number: 160816718
Swift code: RABONL2U
After your payment has been received the financial department of BAS World will verify your bank account number. Funds will be transferred only to verified account numbers.
BAS World is a platform where all types of sellers can offer vehicles. We screen all parties to check if they are trustworthy companies. However you can never be 100% sure, so please use your common sense when selling via BAS World. We do offer a Safe Deal option - where the buyer can transfer the money to a secured BAS World account. They money will be paid out to the Trusted Seller when the delivery has taken place. This ensures you a safe sale with guaranteed payment.
You need to register and create an account so we can check your data in order to guarantee the buyer that you're a Trusted Seller.
For now you can sell tractorheads, trucks and trailers. Vans and machines will be available in the future.
It is! We storage all data safe and secure in line with laws and regulations that apply in the EU.
If you're in doubt, we advise you to contact your customs agent.
If you are buying from an international client, you want to avoid any risk of disappointment or financial loss. That’s why BAS World offers a Safe Deal solution that also includes a delivery guarantee. How does that work? That's simple: The buyer transfers his money to the BAS World escrow account and BAS World holds onto the money until the vehicle has been picked up by an authorized shipping company.
Please check the seller's page to see the opening hours of the respective seller or contact them by sending a message via the BAS World chat.
Vehicles on BAS World are offered by vehicle owners directly to potential buyers – which means that there is no trader or dealer in the middle - this keeps prices low!
We check specifications, the registration documents and we use big data to verify whether a vehicle is listed correctly.
Yes, you’ll have to – as the seller wants to know who’s buying. Want to register an account? Click here: register

Using the platform

Please contact our BAS World service desk. Our experts of the service desk can help you with all your questions regarding account issues. You can find our contact details here: Contact us
E-mail adresses are hidden due to safety reasons. Besides that, using the BAS World chat is way quicker and easier to ask questions, negotiate and reach agreements.
This is to guarantee safety for the buyers on our platform. We also check if the required documents are all uploaded so we can continue the delivery process.
Please contact our service desk and tell us what has gone wrong. You can find our contact details here: contact us
Your advertisement remain online for as long as you want. After 3 months you can choose to add an extra 3 months and so on. Please update the status of you vehicle as quickly as possible when a vehicle is sold to avoid unnecessary charges.
Advertisments can be added easily from the seller tool. Here you can see the option 'ads' after which you can choose the option 'add vehicle' what allows you to create an advertisment for any new vehicle.
Tell the buyer where to pick up the vehicle by using the BAS World chat. You can change the address in the settings menu.
No, the only thing he or she can do is discuss what is possible with you. Please make sure you advertise your vehicles as correctly as possible to avoid any discussion or disappointments after the vehicle is delivered.
Please contact our BAS World service desk. Our experts of the service desk can help you with all your questions regarding account issues. You can find our contact details here: Contact us
Yes, we will! We send BAS World Saved Search email update and show you newly available vehicles.
You can see all your favourite vehicles quickly and easily in your BAS World dashboard – and you don’t have to search for these again. You will also get updates about any price reductions and see when a vehicle is sold.
After the order is placed and the payment is fullfilled the required documents will be sent by the seller. When the required documents are sent, the vehicle can be picked up, or will be delivered to your location.
When you do a detailed search on BAS World, you can save this search so you can perform the very same detailed search at a later point in time with just a single click. Our system can also send you updates to inform you about newly listed vehicles that match the criteria of your Saved Searches – to make sure you’re always the first to know about newly listed vehicles that may be just what you are looking for.
Sure, why not? You need to import a vehicle to your country, but that shouldn’t be too difficult. However, please keep in mind that there are different rules regarding the import of a vehicle, and that you have verified any applicable customs fees and taxes. We advise you to seek advice from your local registration authority and contry's customs office at all times.
Many people buy vehicles without a physical inspection these days. Photos, videos, specifications and detailed information about the condition can give you enough information to make the decision to buy a vehicle – which also saves you time and money.
Just fill in your prefered specifications, choose the desired vehicle and start a chat with the seller on www.basworld.com or via our application.
You can chat with the seller. He or she can tell you more about the vehicle. But first have a good look at the vehile details, a lot of information is listed in each advert.
Please contact our service desk and tell us what has gone wrong. You can find our contact details here: contact us
As many as you like.
Contact your seller via BAS World chat and tell him or her the new delivery address.
Yes you can! Besides the transportation and transit plates services BAS World is offering, it is also possible to discuss with the seller what he or she can offer you.
It is! We keep all data safe and secure in line with laws and regulations in the EU.
This depends on several factors but will mainly be determined by the logistics to get your vehicle to its final destination. If the seller has organized the shipment you can ask him or her. When using our Safe Deal service you can follow the transportation process of the purchase or you can ask the Safe Deal delivery desk.

Vehicle condition

Get in touch with our service desk as soon as possible and provide proof of the mismatch. We’ll immediately contact the seller and start a procedure to resolve the issue.
You can discuss what is possible with the seller. He or she might be able to deliver several extra services such as new tyres or oil service.
BAS World does a check on the mileage to verify that the mileage mentioned in the specifications matches the actual mileage displayed on the vehicle dashboard. Please bear in mind that this is not proof that the mileage has not been changed at some point. You should always check for yourself if you can logically explain the mileage on a vehicle.
You can contact the seller and ask for an appointment to test the vehicle. Keep in mind that the seller could be located in another country, or does not allow testdrives.
Sure! Just ask the seller, he or she can send you photos, videos and other information via the BAS World chat.

Payment & Warranty

Vat. no.: NL.8068.59.945.B.02
COC number: 17103220
Swift Code: RABONL2U
IBAN number: NL93RABO0160816718

Download bank details BAS World
You can ask the seller of the vehicle if he or she offers financial services. If the seller is not offering financial services it is best to contact a local financing company if you want to finance your vehicle.
The choice of currency should be discussed between buyer and seller. In case of a Safe Deal the standard currency is Euro.

Delivery

Please see the following example for a complete signed: CMR proof of pick-up
If you sell to a customer within the same continent you probably don't have to pay an additional fees. If you export a vehicle to another continent you'll probably have to pay for the set up of an export document. The tax and fee structure differs per country as each country has different regulations. Contact your country’s relevant institution to enquiry about possible taxes and fees.
This depends on the country and destination. We always use approved transporters. After booking you will receive a confirmation from us.
If u use the transport service by BAS World, we will arrange the transportation of the vehicle from the pick up location to the port. We will contact you to arrange a suitable pick up time.
This depends on the transport method of the vehicle. In case the vehicle will be transported by driving over the road, a technical good condition is required. If the vehicle will be transported by use of a flatbed trailer the vehicle should be able to drive onto the trailer by its own. The poilers, if present, need to be disassembled then.
If you choose for our Safe Deal service, we offer a delivery service where we can organise the shipment of any vehicle to any location of the world. We make sure that you get a fair price and a quick booking.
If you sell vehicles outside the EU, you have to set up an export declaration. For more information please contact your local customs agent.
We advise you to contact your local customs agent for more information about export outside the EU.
Of course we can! You have to ensure yourself if the transit plates that we provide give you valida coverage. Be aware that this is always your responsibility. You can find more transit plate information via: https://www.basworld.com/transit-plates
In your transport confirmation you can find all details on the scheme.
No this is only possible before the transport confirmation.
We will give updates during each step in the transport process when you choose for BAS World's Delivery Service
Probably you will have to. The tax and fee structure differs per country as each country has different regulations. Contact your country’s relevant institution to enquiry about possible taxes and fees.
As soon as the vehicle is on its way, the Bill of Lading (BL) will be drafted. At that moment you will be informed and provided with the BL.
That differs for each and every transaction so we really can’t provide an accurate answer to this question.. When you have made use of our delivery service you can contact the BAS World delivery desk as they can provide you with the desired information. If we know the price of our delivery service you can always see the up to date price for your location in the advertisement for the vehicle.
This depends on the location of the vehicle. You can choose to pick up the vehicle directly from the seller, or have the vehicle transported or shipped to your preferred port. By using the Safe Deal service, you have the possibility to let us arrange the delivery of your vehicle. You can find more information about Safe Deal here: Safe deal
This differs in every port. For the correct information please contact the port of arrival or the company who arranged shipping.
Transit plates have third party liability insurance, which means the vehicle is insured for damages caused to others. Please always make sure you check if the coverage is sufficient for you.
By choosing Safe Deal you can make use of our delivery service, by using the delivery service provided by us you are insured under the CMR conditions. If you don't make use of our delivery service you'll have to discuss with your local insurance agent what the ideal insurance option would be.
If you're using Safe Deal, a guarantee will be offered that the vehicle in the pictures will actually be delivered.
This is different in every country, you have to check this at the border of every country you enter.
You can choose this option when you use Safe Deal.
If you have chosen for the transport option offered by BAS World you can always contact our delivery desk to get the desired information.
Please see the following example for a complete signed: CMR proof of delivery 

Documents

We advise you to ask the buyer for a pick up declaration and power of attorney so that you can use it for your VAT registration. For more information we advise you to contact your local accountant.
This differs from country to country. For more information we advise you to contact the port of loading.
The registration certificate needs to be send to the buyer, since he or she needs this certificate to register the bought vehicle. If you sell with Safe Deal, all the documents and document pick up will be arranged by BAS World. 
Make sure your vehicle is transferred to the new owner or de-registered. For more information please contact your local registration authority.
This differs from country to country. For more information we advise you to contact your local registration authority.
When using our Safe Deal service we will arrange the shipment of the documents for you - we will provide you with all the details you need after the Safe Deal is confirmed. We request you to send the documents as soon as possible after the buyer has made the downpayment. If you don't use our Safe Deal service we advise to always send the documents with a professional courier service.
The selling party will ask you to bring a power of attorney with you. You will also be asked for your identification papers.
After the vehicle is paid and delivery is confirmed, we will send the documents to you when using Safe Deal. If you're not making use of our Safe Deal service you'll have to organize this with the seller.
The documents will always be sent to you by DHL when using Safe Deal. You can find the track and trace in your BAS World account. If you do not use Safe Deal you have to organize this with the seller.
Questions regarding registering a vehicle are location dependent, therefore we advise you to check this with your local registration office, importer or dealer.

Safe deal

The buyer has 7 business days to transfer the remaining payment. If the payment is not made within those 7 business days, you have the right to cancel the order 5 days after the aforementioned timeframe of 7 business days. You will then receive 75% of the down payment as a compensation.
If you use BAS World Safe Deal and the buyer wants to cancel the order after the down payment has been made, you will receive 75% of the down payment by way of compensation.
You can contact the BAS World Safe Deal experts. You can find our contact details via: https://www.basworld.com/contact-us
You only have to pay the invoices for the advertisement and the check-in fee. The fee for the Safe Deal order will be deducted from the amount of money you receive as seller.
BAS World performs different services for you. These services are billed at different moments.
Bas World bills you for various services, namely:
1. Safe Deal fee: We invoice you the Safe Deal fee when the buyer has paid the full amount of the order and the vehicle has been collected from you. This fee will be deducted from the total amount received before we pay it to you.
2. Advertisement fee: The advertising fee and the check-in fee are billed monthly at the end of the month. The advertising fee will be charged for the vehicles which are sold within the month. You will receive a collective invoice for this.
3. Check-in fee: The check-in fee is also invoiced to you at the end of the month. You will receive a collective invoice for the vehicles checked in during the month.
The buyer has 7 working days to transfer the outstanding balance. If the payment is not completed within those 7 days, you are entitled to cancel the deal after 5 days, after the aforementioned 7 working days payment timeframe. Once cancelled you'll receive 75% of the down payment. You can also decide to continue the deal and wait for the rest payment of the buyer. The buyer has to pay a 1% fine of the sales price every month that he or she is exceeding the payment timeframe of 7 working days, that you''ll receive.
You are entitled to 75% of the down payment if a buyer cancels the order.
The payment will be transferred to you when both you and the carrier have confirmed the pick up of the vehicle. To make this confirmation official you need to upload the CMR or the declaration of carriage to the Safe Deal order.
BAS World is in control of the money on the third party account. Neither buyer nor seller have access to this account.
The payment will be transferred as soon as the buyer and BAS World received proof that the vehicle is delivered.
The seller will receive his or her payment after the vehicle has been picked up by the buyer or when the vehicle has been shipped to the buyer.
The buyer is responsible for transferring the full amount as mentioned by BAS World. This means that if your local bank charges fee’s for transferring funds, you are responsible for paying these costs. 
No, it’s not possible to pay afterwards.
You will receive the VAT deposit back after the required documents have been signed and uploaded to the BAS World portal. The required documents depend on the country in which the vehicle will be delivered.
The seller needs to upload the final invoice in the BAS World portal. The invoice can be downloaded by you at all times.
The final tax invoice will be issued after the complete payment has been made. The total amount of the order will be invoiced by two parties, namely: • The additional services will be invoiced by BAS World (transport, shipment, transit plates and other). • The vehicle, possibly with services or goods from the seller, will be invoiced by the seller.
The total sales price consist of:
•The price for your vehicle
• Extra services sold to you by the seller of the vehicle
• Services provided by BAS World (transport, shipping, plates, etc.)
If you cancel the order you will lose your down payment. Please make sure you are willing and able to buy the vehicle before making a down payment.
The reference number of the vehicle should be included in the description of the payment. You don't have to record anything else. Our referenced numbers consists of 8 digits, always starting with 70 (e.g. 70135798). Please ensure you use the correct reference number, otherwise it might require a much longer time before we can complete the deal.
The bank account from BAS World is: Payment details: Beneficiary name: Bas Trucks B.V. IBAN number: NL93RABO0160816718 Account number: 160816718 Swift code: RABONL2U BAS World is a trading name of BAS Trucks B.V. For this reason the beneficiary name is BAS Trucks B.V. and not BAS World. Please ensure you use the correct reference number, otherwise it might require a much longer time before we can complete the deal.
You can read about Safe Deal here: Safe deal

Responsibility

There are different rules regarding export administration. We advise you to seek advice from your accountant at all times. 
You are responsible for ensuring that the vehicle is delivered in the same condition as stated on the website. If the buyer contacts you concerning a defect you can always explain to the buyer that the vehicle was sold "as seen" and that there is no warranty. However we recommend you to avoid issues with the buyer as he might be buying more from you in the future.
You are responsible for ensuring that the vehicle is delivered in the same condition as stated on the website, and delivering the correct documents. You're also responsible for the rightfull ownership of the vehicle what means that you guarantee that the vehicle is not stolen. 
We advise you to contact your local customs agent for more information about export outside the EU.
The EU has established different rules to facilitate sales within the EU. For more information, please contact your local accountant.

Payment & invoicing

Yes it is! You are responsible for invoicing the vehicle to the buyer. When you use Safe Deal, please don’t put any payment details on the invoice. The buyer of the vehicle needs to transfer the money to the bank account of BAS World.
Please contact our BAS World finance desk to change your VAT number. You can find our contact details here: https://www.basworld.com/contact-us
Please contact our BAS World finance desk to change your account number. You can find our contact details here: https://www.basworld.com/contact-us. Please note that we will always have to verify your new account number. 
You can enter your VAT number on the settings page of your BAS World account. The finance department from BAS World will verify your VAT number.
er. If you want to be guaranteed that you will receive your money we recommend you to use our Safe Deal service. You can find more details about Safe Deal here: https://www.basworld.com/safe-deal
This is subject to specific conditions. We advise you to get advice from your accountant at all times when doubting.
If you accept payment by banktransfer, you can accept the buyer's local currency. If you have any questions about currency we recommend you to contact your accountant.
This depends on specific conditions. For more information, ask your accountant.
We verify the buyer's VAT number. We check whether the VAT number is in the name of the buyer and whether the VAT number is active. You can then use this VAT number on the invoice.
We advise you to seek advice from your accountant at all times. It is very common however that a customer needs an invoice in a certain format to be able to import a vehicle.
While using Safe Deal you can only accept money by bank transfer since we work with an escrowaccount. If you're not making use of Safe Deal there are different rules per country regarding the acceptance of (large) cash payments and their administration. We advise you to contact your accountant. 
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